Frequently asked questions

Add the products you like to your cart and tap Checkout. Sign in with your mobile number, choose a delivery address and pay securely online. You'll get an order confirmation as soon as your payment goes through.

UPI, debit and credit cards, and net banking, processed securely by Razorpay. All orders are prepaid; Cash on Delivery is not available at the moment.

We dispatch within 5 business days of your order being confirmed. Delivery usually takes 3–7 business days after dispatch, depending on your location.

Delivery is free on orders of ₹499 or more. Below that, the delivery charge is calculated from the parcel's weight and your pincode, and shown at checkout.

Open Track your order (linked at the bottom of every page) and enter your order number with the mobile number you used at checkout. We also email you when your order ships and again when it's delivered.

Yes. You can request a return within 3 days of delivery from My Orders. The product must be unused and in its original condition and packaging, with all tags and accessories. Return shipping is free.

Once your return is approved, the refund goes back to your original payment method within 5–7 business days.

Yes, as long as it hasn't been dispatched. Request a cancellation from My Orders, or contact us with your order number, and the full amount is refunded once the cancellation is approved.

Visit our Contact page for our email, phone and WhatsApp details, or write to us with your order number.